We want to ensure that the widest number of people can enjoy the house, collection and exhibitions.

We hope the following information will help you to plan your trip to the Museum. If you require any further information please contact us.

Getting to the Museum

Our nearest Underground station is Finchley Road (Metropolitan and Jubilee lines).

The quickest route from this station to the Museum is via Trinity Walk – this is a very steep alley way. An alternative route to the Museum from Finchley Road station is via Netherhall Gardens.

Other stations close to the Museum are Hampstead (Northern line) and Finchley Road and Frognal (Overground).


There are a limited number of on-site parking spaces available for visitors with mobility difficulties. These spaces must be booked in advance of your visit.

There are 2 Blue Badge parking bays near the Museum. 1 on Maresfield Gardens opposite South Hampstead High School and 1 on Fitzjohn’s Avenue close to The Tavistock and Portman NHS Foundation Trust.

General admission ticketing

Disabled visitors to the Freud Museum are entitled to our concessionary rate. Please note that proof of eligibility may be requested.

Visitors who require another person as their companion or carer to enable them to visit the museum will be admitted free of charge with each paying disabled concession ticket. If booking online, a free Disabled Companion ticket can be selected alongside the concession ticket for the disabled visitor.

Museum entry

The main entrance is via the shop at the rear of the Museum. There are 2 steps at this entrance.

Level access to the museum is via the original front door of the house.

There is level access to the museum garden via the right hand side of the house.

Cloakroom facilities

We have facilities to store coats and bags for visitors while they explore the museum.

Displays and exhibitions

The Freud Museum London is a Grade II listed historic house. Our ground floor rooms are accessible to visitors:

  • Hall
  • Freud’s Study
  • Dining Room
  • Shop

Unfortunately, the upstairs rooms are only accessible via the staircase in the Hall. There is a continuous rail on the left hand side of this staircase.

The upstairs can be viewed virtually via our 360° virtual tour.

The following resources are available on-site for visitors who cannot access the first floor:

  • The films shown in the Video Room, on a laptop
  • Information about Anna Freud
  • The family tree
  • Information about the other upstairs rooms.


We regret that we do not currently have an accessible toilet.

We have a small visitor WC on the ground floor of the museum with baby changing facilities.


Seating is available in our temporary exhibition space, the Video Room, the Half Landing and in the garden. Please ask a member of staff if you need additional seating.

Further information

Our team can organise out of hours opening for visitors with autism spectrum conditions and sensory processing difficulties who require a quiet environment to explore the Museum. Email our Front of House team to arrange your visit: [email protected]