Company information

The Freud Museum London is a non-profit company limited by guarantee 5467415 England.

Registered charity number: 1112854

Registered office: 20, Maresfield Gardens, London NW3 5SX.

The Freud Museum London is an accredited museum.

Website Terms and Conditions of Use

Privacy

Your IP address, browser and version, operating system and the site you came from are stored when you visit the Freud Museum London website. This information does not contain any personal information and is used by the museum to review website usage and to help identify areas of improvement only.

Personal information submitted to the museum via online booking forms, newsletter sign-ups, request forms or other similar means will be securely stored and will not be shared with third parties unless explicitly stated. If submitting a question or feedback that requires a response, your details may be passed on to an appropriate member of staff.

Copyright

Unless otherwise stated, all copyright and all other intellectual property for material (both image and text) found on this website, including content from the photo library, collections and archive are and shall be the property of Freud Museum London. This material cannot be used for any commercial purpose without prior permission from the museum. Read more about how to obtain permission for photo library content here.

Content for personal or private use may be copied or downloaded without prior permission from the museum.

While we make every effort to ensure the accuracy of the information and copyright of material on this website, any and all liability which might arise from your use of and reliance on the information contained on the website is excluded.

Take-down Policy

In adding content to this website, the Freud Museum London makes every effort to ensure material does not infringe any person’s rights. However, we recognise that material published online may inadvertently include copyrighted material, contain sensitive personal data, or include content that may be regarded as obscene or defamatory.

If you believe that you are the copyright owner for any material on this website and do not consent to the use of your material in accordance with our terms and conditions, or if you believe material on the website to be obscene or defamatory, please contact us providing the information detailed below:

  1. Your contact details
  2. Details of the material, including the URL at which it was found
  3. Proof that you are the rights holder, or an authorised representative
  4. The reason for your request (e.g. copyright law, data protection, offensive material).

Upon receipt of a complaint, we will:

  1. Acknowledge receipt by email
  2. Make an initial assessment of the validity of the complaint
  3. If necessary, seek further legal advice
  4. If the complaint is upheld, remove the material in question from our website
  5. Provide a written response and confirmation of our actions.