Visit Us

Holiday Opening Hours 2023

Friday 7 April:	Closed
Saturday 8 April:	Open
Sunday 9 April:	Closed
Saturday 1 July:	Closed
Monday 28 August:	Closed
Saturday 23 December:	Open
Sunday 24 December:	Closed
Saturday 30 December:	Open
Sunday 31 December:	Open

FAQs

What are your opening hours? 

The Museum is open 5 days a week: Wednesday, Thursday, Friday, Saturday and Sunday from 10:30 – 17:00.

How do I book a ticket online? 

All visitors, including Friends and Patrons, can book online  and in advance.

Your ticket will be for a specific date and time.

Your ticket does not need to be printed. Save paper and the environment. Please have it available on your phone when you arrive at the museum.

Book now via Art Fund tickets

Entry to the Museum is from the back of the house, and the entrance will be clearly sign posted.

We recommend allowing at least an hour for your visit.

We are happy to accommodate drop in visitors and last minute bookings.

If you experience any difficulties when booking online please email [email protected]

If I can't visit at my allocated slot, can I change it for another date and time? 

Yes, please email [email protected] to change the date of your visit.

Please note that tickets are non-refundable. To exchange your ticket for an alternative date and time please email [email protected].

Can I pay for admission with an American Express card?

Unfortunately our booking system does not accept American Express cards. However, if you would like to use an American Express card to purchase tickets please email [email protected]

Special Access Requirements

If you have any special access requirements, please call us on +44 (0)20 7435 2002 and we’ll be happy to help.

Exhibition handouts are available for those unable to access the first floor.

Visitors who require a carer or companion can book a free Disabled Companion ticket when booking.

What refreshments are available? 

Hot drinks (coffee/teas) and bottled water can be purchased at the museum.

Is the gift shop open? 

Yes, the gift shop will be open and we accept both cash and card payments.

You can also shop online in advance. Please select the ‘pick-up in store’ option at the checkout and collect your items as you leave the Museum.

Go City Pass

As a Go City Pass holder, you can visit without booking in advance online.

If you would like to book in advance, please choose the ‘London Pass’ ticket option in the General Admission menu.

You will need to present a valid Go City Pass for scanning when you arrive at the museum.

National Days Out Network

The National Days Out Network offer is only available for group of two or more.

Museums Association/ICOM

Please choose the Museums Association ticket when booking.

Presentation of a valid membership card from the Museums Association or ICOM will be required upon arrival at the museum.

National Art Pass Holders

50% discount on standard adult admission on presentation of a valid National Art Pass.

Free Audio Guides

The audio guide is included with admission and you can stream it via your smartphone.

Please bring your own headphones so as not to disturb the other visitors when listening to the guide.

 

Free WiFi

A free WiFi network is available in the Museum.
Terms and conditions apply.

Group visits

The entire Museum can be booked for group visits. You can book a timed session when your group (family or friends) will have the house to yourselves. Please contact our Front of House team [email protected] for more information or call on +44 (0)20 7435 2002

We also offer learning visits for a wide range of groups from schools to community organisations. Learning visits are a great way to get a deeper insight into Sigmund Freud, Anna Freud and psychoanalysis.

Groups have exclusive access to the house and garden and can be facilitated by a subject expert. See here for details and to make a booking.

Press

The Freud Museum is a charity and receives no direct public funding.

We generate all of our own income and visitor admissions tickets are critical to our ability to keep Sigmund and Anna Freud’s home open.

Press tickets are generally not available outside the designated Media Preview Days for Exhibitions. A small, very limited number of press tickets may be considered for members of the press who are reviewing for major publications or broadcast media.

To apply, write to us at [email protected] at least one week (or a minimum 5 working days) in advance, and provide details of the media organisation, distribution and readership, and the proposed publication of the article. Please note that walk-up press ticket requests are not admitted and Museum staff do not accept generic media passes, staff passes or business cards.

To request a Media Pack for the current Exhibition, email [email protected]

For information about commercial filming and photography, see here.

For information about the Freud Museum Photo Library, including licensing and image supply, see here.

By public transport

Finchley Road (Metropolitan and Jubilee lines)
5 minute walk

Hampstead (Northern line)
10 minute walk

Finchley Road & Frognal (Overground)
10 minute walk

Buses 13, 113, 187, 268 and C11 stop at Finchley Road.

TFL Journey planner

On foot or by bicycle

In line with our green policy, we encourage you to come to the museum by public transport, by bicycle or on foot.

You can secure your bicycle at our bike rack, which is located in the driveway to the right of the house.

Get directions

By car

Parking on Maresfield Gardens is restricted to residents only from Monday to Friday, 09:00 – 18:30.

Pay and display parking is available at the south end of Maresfield Gardens, and also on Nutley Terrace.

Disabled visitors are welcome to park in the museum’s driveway. Please see our accessibility page for more information.

Get directions